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Gonthier, Giovinella:

Rude Awakenings: Overcoming Civility Crisis in the Workplace - hardcover

2002, ISBN: 9780793151974

Kaplan Publishing, 2002. Hardcover. Like New. Former library book; Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacke… More...

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Kevin Morrissey; Giovinella Gonthier:

Rude Awakenings : Overcoming Civility Crisis in the Workplace - hardcover

2002, ISBN: 9780793151974

Kaplan Publishing, 2002. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guar… More...

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Gonthier, Giovinella, Morrissey, Kevin:
Rude Awakenings : Overcoming Civility Crisis in the Workplace - used book

ISBN: 9780793151974

Kaplan Publishing. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects., Kaplan Publishing, 3

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Morrissey, Kevin,Gonthier, Giovinella:
Rude Awakenings : Overcoming the Civility Crisis in the Workplace - hardcover

2002, ISBN: 9780793151974

Kaplan Business, 2002-04-08. Hardcover. Very Good. 0.9000 in x 9.0000 in x 6.1000 in., Kaplan Business, 2002-04-08, 3

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Giovinella Gonthier & Kevin Morissey:
Rude Awakenings: Overcoming the Civility Crisis in the Workplace - hardcover

ISBN: 9780793151974

Hardback. Very Good., 3

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Details of the book
Rude Awakenings: Overcoming Civility Crisis in the Workplace
Author:
Title:
ISBN:

079315197X


An increasingly serious workplace issue, incivility encompasses abuse by co-workers and includes bullying, badgering, slander, sabotage, ostracism and other rude behaviours. Yet despite the scale of the problem much of it is not illegal and therefore difficult to correct. Written by accomplished public speaker Giovinella Gonthier's Rude Awakenings shows that simply teaching table and phone manners in inadequate. The incivility permeating the workplace is a severe problem that affects everyone regardless of job or rank. Articulating a sustainable workplace civility programme, Gonthier defines incivility for the corporate environment, offers replacement behaviours and shows managers and human resources professional how to teach and build a culture of civility. Providing tips and checklists for readers, Gonthier addresses: How rudeness has evolved in our time. Civility and technology - from teleconferencing to cell phones and e-mails. How to handle cubicle warfare. Building and interacting effectively with a diverse workforce. Violence prevention. Appearances and dress code issues and how they affect morale and productivity.

Details of the book - Rude Awakenings: Overcoming Civility Crisis in the Workplace


EAN (ISBN-13): 9780793151974
ISBN (ISBN-10): 079315197X
Hardcover
Publishing year: 2002
Publisher: Kaplan Business

Book in our database since 2007-06-17T16:43:58+01:00 (London)
Detail page last modified on 2023-10-13T11:43:11+01:00 (London)
ISBN/EAN: 079315197X

ISBN - alternate spelling:
0-7931-5197-X, 978-0-7931-5197-4
Alternate spelling and related search-keywords:
Book author: morrissey, mörrissey
Book title: awakening, rude awakenings, rüde

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