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ESourcing Capability Model for Service Providers (eSCM-SP) - Mark C. Paulk#Elaine Hyder#Keith M. Heston#Bill Hefley
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Mark C. Paulk#Elaine Hyder#Keith M. Heston#Bill Hefley:
ESourcing Capability Model for Service Providers (eSCM-SP) - new book

2010, ISBN: 9789087535612

ID: 809296967

The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. It addresses the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements. Each of the Model´s 84 Practice is distributed along three easy to follow dimensions: Sourcing Life-cycle, Capability Area, and Capability Level, and have been applied in IT, BPO, and KPO settings. The eSCM-SP has been designed to complement existing quality models so that service providers can capitalize on their previous improvement efforts. ITIL V3 suggests that ITIL be supplemented with eSCM when service management is performed in the context of a sourcing arrangement. A series of documents comparing the eSCM-SP with other models and standards has been developed. Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry. ESourcing Capability Model for Service Providers (eSCM-SP) Buch (fremdspr.) Taschenbuch 03.05.2010 Bücher>Fremdsprachige Bücher>Englische Bücher, Van Haren Publishing, .201

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eSourcing Capability Model for Service Providers (eSCM-SP) - Herausgeber: Van Haren Publishing
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Herausgeber: Van Haren Publishing:
eSourcing Capability Model for Service Providers (eSCM-SP) - Paperback

ISBN: 9789087535612

[ED: Softcover], [PU: VAN HAREN PUB / Van Haren Publishing], The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. It addresses the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements. Each of the Model's 84 Practice is distributed along three easy to follow dimensions: Sourcing Life-cycle, Capability Area, and Capability Level, and have been applied in IT, BPO, and KPO settings. The eSCM-SP has been designed to complement existing quality models so that service providers can capitalize on their previous improvement efforts. ITIL V3 suggests that ITIL be supplemented with eSCM when service management is performed in the context of a sourcing arrangement. A series of documents comparing the eSCM-SP with other models and standards has been developed. Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry. Versandfertig in 2-4 Wochen, DE, [SC: 0.00], Neuware, gewerbliches Angebot, offene Rechnung (Vorkasse vorbehalten)

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ESourcing Capability Model for Service Providers (eSCM-SP) - Mark C. Paulk#Elaine Hyder#Keith M. Heston#Bill Hefley
book is out-of-stock
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Mark C. Paulk#Elaine Hyder#Keith M. Heston#Bill Hefley:
ESourcing Capability Model for Service Providers (eSCM-SP) - new book

ISBN: 9789087535612

ID: 836319943

The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. It addresses the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements. Each of the Model´s 84 Practice is distributed along three easy to follow dimensions: Sourcing Life-cycle, Capability Area, and Capability Level, and have been applied in IT, BPO, and KPO settings. The eSCM-SP has been designed to complement existing quality models so that service providers can capitalize on their previous improvement efforts. ITIL V3 suggests that ITIL be supplemented with eSCM when service management is performed in the context of a sourcing arrangement. A series of documents comparing the eSCM-SP with other models and standards has been developed. Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry. ESourcing Capability Model for Service Providers (eSCM-SP) Buch (fremdspr.) Bücher>Fremdsprachige Bücher>Englische Bücher, Van Haren Publishing

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eSourcing Capability Model for Service Providers - Hyder, Elaine; Paulk, Mark C.; Hefley, Keith M. Heston and Bill
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Hyder, Elaine; Paulk, Mark C.; Hefley, Keith M. Heston and Bill:
eSourcing Capability Model for Service Providers - new book

ISBN: 9789087535612

ID: 535554

The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. It addresses the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements. Each of the Model's 84 Practice is distributed along three easy to follow dimensions: Sourcing Life-cycle, Capability Area, and Capability Level, and have been applied in IT, BPO, and KPO settings. The eSCM-SP has been designed to complement existing quality models so that service providers can capitalize on their previous improvement efforts. ITIL V3 suggests that ITIL be supplemented with eSCM when service management is performed in the context of a sourcing arrangement. A series of documents comparing the eSCM-SP with other models and standards has been developed. Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry. Business Business eBook, Van Haren Publishing

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Esourcing Capability Model For Service Providers - Van Haren Publishing
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Van Haren Publishing:
Esourcing Capability Model For Service Providers - Paperback

ISBN: 9789087535612

ID: 9789087535612

Esourcing Capability Model For Service Providers eSourcing-Capability-Model-for-Service-Providers~~Van-Haren-Publishing Business>Management>Mgt/Leadership Paperback, Van Haren Publishing

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Details of the book
eSourcing Capability Model for Service Providers

The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. It addresses the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements. Each of the Model's 84 Practice is distributed along three easy to follow dimensions: Sourcing Life-cycle, Capability Area, and Capability Level, and have been applied in IT, BPO, and KPO settings.   The eSCM-SP has been designed to complement existing quality models so that service providers can capitalize on their previous improvement efforts. ITIL V3 suggests that ITIL be supplemented with eSCM when service management is performed in the context of a sourcing arrangement. A series of documents comparing the eSCM-SP with other models and standards has been developed. Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry.

Details of the book - eSourcing Capability Model for Service Providers


EAN (ISBN-13): 9789087535612
ISBN (ISBN-10): 9087535619
Hardcover
Paperback
Publishing year: 2010
Publisher: Haren Van Publishing
337 Pages
Weight: 0,742 kg
Language: eng/Englisch

Book in our database since 06.07.2010 23:17:23
Book found last time on 22.11.2017 12:08:07
ISBN/EAN: 9789087535612

ISBN - alternate spelling:
90-8753-561-9, 978-90-8753-561-2


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