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1
Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - John Walker
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John Walker:

Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - hardcover

2010, ISBN: 9781849509961

Buch, Hardcover, Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching presents the results of research carried out in New Zealand to demonstrate the … More...

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2
Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching (Innovation and Leadership in English Language Teaching) - John Walker
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John Walker:

Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching (Innovation and Leadership in English Language Teaching) - hardcover

2010, ISBN: 9781849509961

Emerald Group Publishing, Hardcover, Auflage: Illustrated, 285 Seiten, Publiziert: 2010-10-06T00:00:01Z, Produktgruppe: Book, 0.56 kg, Management & Leadership, Business & Money, Subjects,… More...

Gebraucht, wie neu. Shipping costs:In Stock. Real shipping costs can differ from the ones shown here. (EUR 3.64) smokeneck
3
Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching) - Dr John Walker
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Dr John Walker:
Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching) - hardcover

2010

ISBN: 9781849509961

Emerald Group Publishing Limited, Hardcover, Auflage: Illustrated, 285 Seiten, Publiziert: 2010-10-06T00:00:01Z, Produktgruppe: Book, 0.56 kg, Verkaufsrang: 3885488, Books Global Store, S… More...

Shipping costs:In stock. Real shipping costs can differ from the ones shown here. (EUR 5.62) rbmbooks
4
Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching) - Dr John Walker
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Dr John Walker:
Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching) - hardcover

2010, ISBN: 9781849509961

Emerald Group Publishing Limited, Hardcover, Auflage: Illustrated, 285 Seiten, Publiziert: 2010-10-06T00:00:01Z, Produktgruppe: Book, 0.56 kg, Verkaufsrang: 3885488, Books Global Store, S… More...

Shipping costs:Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Lieferung von Amazon. (EUR 8.17) Amazon.co.uk
5
Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching (Innovation and Leadership in English Language Teaching) - John Walker
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John Walker:
Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching (Innovation and Leadership in English Language Teaching) - hardcover

2010, ISBN: 1849509964

[EAN: 9781849509961], Used, as new, [PU: Emerald Group Publishing], Like New, Books

NOT NEW BOOK. Shipping costs: EUR 25.65 dsmbooks, liverpool, United Kingdom [61944145] [Rating: 4 (of 5)]

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Details of the book
Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching)

Discusses English Language Teaching (ELT) as a service, issues surrounding ELT teachers as service providers, the work of ELT managers, client expectations and perceptions of ELT service, comparison of staff estimates and client ratings of service quality, and considerations of service milieu and climate in ELT centers.

Details of the book - Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching)


EAN (ISBN-13): 9781849509961
ISBN (ISBN-10): 1849509964
Hardcover
Publishing year: 2010
Publisher: Emerald Group Publishing Limited
271 Pages
Weight: 0,558 kg
Language: eng/Englisch

Book in our database since 2011-09-05T20:28:04+01:00 (London)
Detail page last modified on 2023-06-19T00:29:17+01:00 (London)
ISBN/EAN: 9781849509961

ISBN - alternate spelling:
1-84950-996-4, 978-1-84950-996-1
Alternate spelling and related search-keywords:
Book author: john walker
Book title: satisfaction, service management, language


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