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Answering Consumer Health Questions: The Medical Library Association Guide for Reference Librarians (Medical Library Association Guides) - Michele Spatz
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Michele Spatz:

Answering Consumer Health Questions: The Medical Library Association Guide for Reference Librarians (Medical Library Association Guides) - Paperback

ISBN: 1555706320

[SR: 4576997], Paperback, [EAN: 9781555706326], Neal-Schuman Publishers, Neal-Schuman Publishers, Book, [PU: Neal-Schuman Publishers], Neal-Schuman Publishers, Practical tips and tools fo… More...

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Michele Spatz:

Answering Consumer Health Questions: The Medical Library Association Guide for Reference Librarians (Medical Library Association Guides) - Paperback

2008, ISBN: 9781555706326

Neal-Schuman Publishers, 2008-08-31. Paperback. Good. Ex library pb, no other marks noted in text,AND AS ALWAYS SHIPPED IN 24 HOURS; and emailed to you a USPS tracking number on all ord… More...

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Answering Consumer Health Questions: The Medical Library Association Guide for Reference Librarians (Medical Library Association Guides) - used book

ISBN: 9781555706326

Neal-Schuman Publishers. Used - Very Good. Ships from the UK. Former Library book. Great condition for a used book! Minimal wear. 100% Money Back Guarantee. Your purchase also supports … More...

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Spatz, Michele:
Answering Consumer Health Questions: The Medical Library Association Guide for Reference Librarians (Medical Library Association Guides) - Paperback

2008, ISBN: 9781555706326

Neal-Schuman Publishers. PAPERBACK. 1555706320 . . Good. 2008., Neal-Schuman Publishers, 2008

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Answering Consumer Health Questions - Michele Spatz
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Michele Spatz:
Answering Consumer Health Questions - Paperback

2008, ISBN: 9781555706326

The Medical Library Association Guide for Reference Librarians, Buch, Softcover, [PU: Neal-Schuman Publishers Inc], Neal-Schuman Publishers Inc, 2008

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Answering Consumer Health Questions
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ISBN:

1555706320


Practical tips and tools for every health reference desk! Patrons seeking medical information are often trying to gain control following an upsetting diagnosis working with them can be rewarding and difficult. In this practical, readable guide, consumer health reference expert Michele Spatz, gives you an understanding of the psychology of those seeking medical information and the skills necessary to respond usefully and appropriately. Spatz outlines the most common inquiries and behaviors of health information searchers and the most useful go-to resources. Sample librarian-patron interactions in every chapter give you useful strategies and scripts. Dozens of templates and forms and tips on everything from setting up the reference desk to encourage confidential inquiries to using body language to signal your availability will help you create a welcoming, empowering atmosphere in your library. Chapters on ethics and potential legal issues guide you through the nitty-gritty of what constitutes practicing medicine without a license, confidentiality requirements, and more. Sections on email, virtual, and telephone reference will help you establish clear guidelines, and creative tips on marketing to healthcare providers will help you forge valuable new partnerships. A section on self-care offers strategies for dealing with job-induced stress. Every information professional who helps patrons with health inquiries will want a copy of this useful, inspiring book.

Details of the book - Answering Consumer Health Questions


EAN (ISBN-13): 9781555706326
ISBN (ISBN-10): 1555706320
Paperback
Publishing year: 2008
Publisher: Neal-Schuman Publishers Inc
142 Pages
Weight: 0,272 kg
Language: eng/Englisch

Book in our database since 2009-02-20T05:22:19+00:00 (London)
Detail page last modified on 2022-03-10T14:52:23+00:00 (London)
ISBN/EAN: 1555706320

ISBN - alternate spelling:
1-55570-632-0, 978-1-55570-632-6
Alternate spelling and related search-keywords:
Book author: spatz
Book title: answering questions

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