SAMPLE
Mark A Bitner:Project Red Light (Paperback)
- Paperback 2004, ISBN: 0595330568
[EAN: 9780595330560], Neubuch, [PU: iUniverse, United States], Language: English. Brand new Book. Project Red Light is an invaluable resource for any business leader who wants to build a … More...
[EAN: 9780595330560], Neubuch, [PU: iUniverse, United States], Language: English. Brand new Book. Project Red Light is an invaluable resource for any business leader who wants to build a high performance team. Author Mark Bitner brings to life an improvement initiative that focuses on the repetitive cycle of "experiences" and "decisions" that teams are confronted with when delivering a service to a customer. In clear and understandable language, Bitner explains how a leader can implement a systematic approach to improving employee performance, business processes, and ultimately the service provided to the customer. Project Red Light covers a diverse field of topics, including: Making continuous improvement a way of life for the team Implementing a system where employees have the opportunity to rate and provide input on their service experiences Improving team confidence, collaboration and contribution Offering employees real empowerment opportunities Partnering and coaching employees on project improvement fundamentals Learning how to get employees interested and vested into the business they serve Strengthening the employee relationship Establishing Esprit de Corps Project Red Light is a useful resource for those leaders who want to get their employees on the same level so a common vision and objectives can be understood, agreed to and accomplished collectively. "Confidence creates high performers. High performers achieve excellence.", Books<
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Project Red Light Paperback | Indigo Chapters
- new bookISBN: 9780595330560
Project Red Light" is an invaluable resource for any business leader who wants to build a high performance team. Author Mark Bitner brings to life an improvement initiative that focuses o… More...
Project Red Light" is an invaluable resource for any business leader who wants to build a high performance team. Author Mark Bitner brings to life an improvement initiative that focuses on the repetitive cycle of "experiences" and "decisions" that teams are confronted with when delivering a service to a customer. In clear and understandable language, Bitner explains how a leader can implement a systematic approach to improving employee performance, business processes, and ultimately the service provided to the customer. "Project Red Light" covers a diverse field of topics, including: Making continuous improvement a way of life for the team Implementing a system where employees have the opportunity to rate and provide input on their service experiences Improving team confidence, collaboration and contribution Offering employees real empowerment opportunities Partnering and coaching employees on project improvement fundamentals Learning how to get employees interested and vested into the business they serve Strengthening the employee relationship Establishing Esprit de Corps "Project Red Light" is a useful resource for those leaders who want to get their employees on the same level so a common vision and objectives can be understood, agreed to and accomplished collectively. "Confidence creates high performers. High performers achieve excellence. | Project Red Light Paperback | Indigo Chapters Books > Leadership: Management P10110, Iuniverse<
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Project Red Light
- new bookISBN: 9780595330560
"Project Red Light" is an invaluable resource for any business leader who wants to build a high performance team. Author Mark Bitner brings to life an improvement initiative that focuses … More...
"Project Red Light" is an invaluable resource for any business leader who wants to build a high performance team. Author Mark Bitner brings to life an improvement initiative that focuses on the repetitive cycle of "experiences" and "decisions" that teams are confronted with when delivering a service to a customer. In clear and understandable language, Bitner explains how a leader can implement a systematic approach to improving employee performance, business processes, and ultimately the service provided to the customer. "Project Red Light" covers a diverse field of topics, including: Making continuous improvement a way of life for the team Implementing a system where employees have the opportunity to rate and provide input on their service experiences Improving team confidence, collaboration and contribution Offering employees real empowerment opportunities Partnering and coaching employees on project improvement fundamentals Learning how to get employees interested and vested into the business they serve Strengthening the employee relationship Establishing Esprit de Corps "Project Red Light" is a useful resource for those leaders who want to get their employees on the same level so a common vision and objectives can be understood, agreed to and accomplished collectively. "Confidence creates high performers. High performers achieve excellence." Books > Business and Finance > Marketing and Sales > Customer Service List_Books, [PU: Authors Choice Press; Writers Club Press]<
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Project Red Light Mark A Bitner Author
- new bookISBN: 9780595330560
Project Red Light is an invaluable resource for any business leader who wants to build a high performance team.Author Mark Bitner brings to life an improvement initiative that focuses on … More...
Project Red Light is an invaluable resource for any business leader who wants to build a high performance team.Author Mark Bitner brings to life an improvement initiative that focuses on the repetitive cycle of experiences and decisions that teams are confronted with when delivering a service to a customer. In clear and understandable language, Bitner explains how a leader can implement a systematic approach to improving employee performance, business processes, and ultimately the service provided to the customer.Project Red Light covers a diverse field of topics, including:Making continuous improvement a way of life for the teamImplementing a system where employees have the opportunity to rate and provide input on their service experiencesImproving team confidence, collaboration and contributionOffering employees real empowerment opportunitiesPartnering and coaching employees on project improvement fundamentalsLearning how to get employees interested and vested into the business they serveStrengthening the employee relationship Establishing Esprit de CorpsProject Red Light is a useful resource for those leaders who want to get their employees on the same level so a common vision and objectives can be understood, agreed to and accomplished collectively. Confidence creates high performers. High performers achieve excellence. Trade Books>Trade Paperback>Business>Management>Mgt,Leadership, iUniverse, Incorporated Core >1<
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SAMPLE
Mark Bitner:Project Red Light: Improve the service experience?for the Employee, the Business
- Paperback 2004, ISBN: 0595330568
[EAN: 9780595330560], New book, [SC: 2.49], [PU: iUniverse 2004-11-15], Books
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