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2008, ISBN: 9780470275955
Best Practices for Achieving Performance Breakthroughs, eBooks, eBook Download (PDF), 2. Auflage, [PU: John Wiley & Sons], John Wiley & Sons, 2008
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2008, ISBN: 9780470275955
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Benchmarking in the Public and Nonprofit Sectors : Best Practices for Achieving Performance Breakthroughs - new book
ISBN: 9780470275955
The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique and practical guide to identifying b… More...
ISBN: 9780470275955
*Benchmarking in the Public and Nonprofit Sectors* - Best Practices for Achieving Performance Breakthroughs / pdf eBook für 52.99 € / Aus dem Bereich: eBooks, Wirtschaft Medien > Bücher n… More...
2008
ISBN: 9780470275955
Best Practices for Achieving Performance Breakthroughs, eBooks, eBook Download (PDF), 2. Auflage, [PU: John Wiley & Sons], John Wiley & Sons, 2008
2008, ISBN: 9780470275955
Best Practices for Achieving Performance Breakthroughs, eBooks, eBook Download (PDF), 2. Auflage, [PU: Wiley], Wiley, 2008
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Details of the book - Benchmarking in the Public and Nonprofit Sectors
EAN (ISBN-13): 9780470275955
ISBN (ISBN-10): 0470275952
Publishing year: 2008
Publisher: Wiley
Book in our database since 2007-04-24T02:27:24+01:00 (London)
Detail page last modified on 2023-11-26T13:02:09+00:00 (London)
ISBN/EAN: 9780470275955
ISBN - alternate spelling:
0-470-27595-2, 978-0-470-27595-5
Alternate spelling and related search-keywords:
Book author: abercrombie, patricia john
Information from Publisher
Author: Patricia Keehley; Neil Abercrombie
Title: Benchmarking in the Public and Nonprofit Sectors - Best Practices for Achieving Performance Breakthroughs
Publisher: Jossey-Bass; John Wiley & Sons
326 Pages
Publishing year: 2008-04-16
Language: English
56,99 € (DE)
Not available (reason unspecified)
EA; E107; E-Book; Nonbooks, PBS / Wirtschaft/Betriebswirtschaft; Öffentlicher Dienst und öffentlicher Sektor; Assessment, Evaluation & Research (Higher Education); Bildungswesen; Business & Management; Education; Gemeinnützige Organisationen / Management u. Führung; Hochschulen / Qualitätskontrolle, Evaluierung; Non-Profit Organizations / Management Leadership; Nonprofit-Organisation; Öffentliche Verwaltung u. Management; Öffentlicher Dienst; Public Administration & Management; Wirtschaft u. Management; Gemeinnützige Organisationen / Management u. Führung; Öffentliche Verwaltung u. Management; Hochschulen / Qualitätskontrolle, Evaluierung; BB
Figures, Tables, Exhibits, and Worksheets. Acknowledgments. The Authors. Introduction. PART ONE: WELCOME TO BENCHMARKING. 1. The Foundations of Benchmarking. Historical Context. Benchmarking in the Twenty-First Century. Summary. 2. Benchmarking and Performance Measures. Purpose of Performance Measures. IPOLO Model of Performance Measures. Performance Measures and Government. Performance Measures and Management. Importance of Measures, Comparisons, and Benchmarking. Selecting Measures for Benchmarking. Measurement Challenges in the Public and Nonprofit Sectors. Summary. PART TWO: BENCHMARKING METHODS. 3. Preparing for Benchmarking. Determine Readiness for Benchmarking. Select a Benchmarking Method. Major Benchmarking Pitfalls. Summary. 4. The Traditional Benchmarking Method. Other Views of the Benchmarking Methods. Eleven-Step Traditional Benchmarking Method. Examples of Traditional Benchmarking. Warnings About Traditional Benchmarking. Summary. 5. The Solution-Driven Benchmarking Method. Snapshot of the Solution-Driven Method. Steps in the Solution-Driven Method. Examples of Solution-Driven Benchmarking. Common Sense or Methodology?. Warnings About the Solution-Driven Method. Summary. PART THREE: BENCHMARKING IN SECTORS. 6. Benchmarking in State and Local Government. Historical Overview. Benchmarking and State Governments. Why State and Local Governments Pursue Benchmarking. Who Should Participate in a Benchmarking Project? Is the Public Sector Better off Due to Benchmarking? Criminal Intake in Salt Lake County, Utah: A Solution-DrivenApproach in the Public Sector. Summary. 7. Benchmarking in Nonprofits. What Is a Nonprofit? Pressure to Benchmark. Nonprofit Leadership and Solution-Driven Benchmarking. Examples of Solution-Driven Benchmarking in Nonprofits. eNonprofit Benchmarks Study. Selecting Potential Benchmarking Partners. Thinking Ahead. Summary. 8. Benchmarking in the International Community. General Characteristics of International Benchmarking. Examples of International Benchmarking. Lessons Learned. Summary. PART FOUR: BENCHMARKING AND ACCOUNTABILITY. 9. Benchmarking for Improving Accountability. What Is Accountability? Increased Attention to Accountability. How Benchmarking Contributes to Accountability. Summary. 10. Benchmarking and Performing an Audit. Why Use Benchmarking in Audits? Basic Benchmarking Skills for Auditors. Using Traditional Benchmarking in Audits. Using Solution-Driven Benchmarking in Audits. An Example from the DOI. Warnings About the Solution-Driven Method. Solution-Driven Benchmarking and the Audit Plan. Summary. 11. Conclusion. Sustaining the Momentum for Benchmarking: Creating a LearningOrganization. Conducting Needed Research. Next Steps. Resources. Glossary. References. Index.More/other books that might be very similar to this book
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