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Creating the Customer-Driven Library : Building on the Bookstore Model by Jeannette A. Woodward - Jeannette A. Woodward
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Creating the Customer-Driven Library : Building on the Bookstore Model by Jeannette A. Woodward - used book

ISBN: 9780838908884

Bookstores have succeeded by focusing on the customer, and libraries need to take a page from this playbook. While keeping one eye on their mission--to broaden library use and increase re… More...

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Creating the Customer-Driven Library : Building on the Bookstore Model
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Creating the Customer-Driven Library : Building on the Bookstore Model - new book

ISBN: 9780838908884

Find Creating the Customer-Driven Library by Jeannette Woodward in Paperback and other formats in Language Arts & Disciplines > Library & Information Science - General. Language Arts & Di… More...

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Creating the Customer Driven
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ISBN: 9780838908884

Find Creating the Customer Driven by Jeannette A. Woodward in Paperback and other formats in Language Arts & Disciplines > Library & Information Science - General. Language Arts & Discipl… More...

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Creating the Customer-Driven Library : Building on the Bookstore Model
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Creating the Customer-Driven Library : Building on the Bookstore Model - new book

ISBN: 9780838908884

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Creating the Customer Driven - Woodward, Jeannette A.
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Woodward, Jeannette A.:
Creating the Customer Driven - new book

2005, ISBN: 0838908888

Kartoniert / Broschiert LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General, mit Schutzumschlag 11, [PU:American Library Association]

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Creating the Customer Driven
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ISBN:

0838908888


Bookstores have succeeded by focusing on the customer, and libraries need to take a page from this playbook. While keeping one eye on their mission--to broaden library use and increase relevance while serving community needs--libraries can improve customer service, looks, and functionality in ways that enhance its community mission. Use Creating the Customer-Driven Library to: - Offer accessible, customer-friendly signs, catalogs, and interior spaces- Identify the unique needs of your library's community--then meet those needs- Create a step-by-step, customized promotion plan that communicates with your market- Find cost-effective ways to connect--from user-friendly Web sites to promo brochures- Show customers what the library has to offer and entice them to give it a try

Details of the book - Creating the Customer Driven


EAN (ISBN-13): 9780838908884
ISBN (ISBN-10): 0838908888
Hardcover
Paperback
Publishing year: 2005
Publisher: American Library Association
256 Pages
Weight: 0,372 kg
Language: eng/Englisch

Book in our database since 2007-04-21T03:52:33+01:00 (London)
Detail page last modified on 2024-03-11T15:02:55+00:00 (London)
ISBN/EAN: 0838908888

ISBN - alternate spelling:
0-8389-0888-8, 978-0-8389-0888-4
Alternate spelling and related search-keywords:
Book author: woodward, wood
Book title: driven, drive, model building

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